2026 — present
Insurance claims and agentic AI
MetLife via Bizintex
Applied AI Engineer ConsultantDesigning governed document and claims workflows with typed contracts, validation gates, reviewer fallbacks, and trace telemetry.
Separated model reasoning from deterministic workflow authority and kept uncertain cases in visible review states.
- ≈90% lower document-handling effort in a measured claim-packet workflow
- ≈50% shorter time-to-claim-payable in a supported workstream